If you have added your custom domain per instructions in this article, and you still can't publish a page strait from DragDropr to your root domain ( e.g. yourdomain.com), you probably have a conflict with your DNS host and CNAME records.
The conflict appears because:
When the user adds a CNAME to their DNS record, the name of the CNAME actually links to the sub-domain on 'userdomain.com'
If the name of CNAME record is 'dnd', like in this help document, it will point the sub-domain 'dnd.userdomain.com' to the DragDropr hosting srvice
You cannot set a CNAME record to a root domain (e.g.,
example.com) because that would break RFC 1034 section 3.6.2, which states:
"If a CNAME RR is present at a node, no other data should be present; this ensures that the data for a canonical name and its aliases cannot be different."
Furthermore, we can not set a "naked" CNAME e.g. yourdomain.com.
- The CNAME always needs to be in a sub-domain format (e.g. example.yourdomain.com)
- Conflict usually happens when you try to set CNAME to your root domain e.g. yourdomin.com which is not possible, or when you try to set "naked" CNAME to your sub-domain.
In your DNS provider settings you need to change the following:
1. Add "www" sub-domain. E.g. www.yourdomain.com
2. Add/Change CNAME record for your "www.yourdomain.com" sub-domain to hosted.dragdropr.com
In your DNS provider settings you need to change the A record:
It should point to should point to 126.96.36.199, which is the DragDroppr hosting service IP